Environmental Services
Housekeeping Department
Daily housekeeping services are provided throughout the home.
A housekeeper is responsible for routine cleanliness of your room and toilet facilities. Our daily objectives are to see that all surfaces are cleaned and disinfected, to protect our residents, visitors and personnel. We wish to provide an attractive atmosphere for all concerned and your patience is needed when staff are performing heavy cleaning that requires moving of furniture and belongings. If you are concerned about how your belongings are handled, please feel free to voice your concerns. Should a problem arise Social Services will assist you in resolving it.
Maintenance Department
The overall condition of the home including the mechanical functioning and provision of a safe environment is the responsibility of the maintenance department.
This department staff is on call 24 hours a day to provide emergency services when required.
When repairs are needed to furnishings, windows or fixtures, please inform the staff so that maintenance can be alerted.
We ask that you not attempt to fix items yourself as it may not be safe to do so. Our staff is also available to residents for minor repairs of personal items. We also respond to residents request, such as hanging pictures.
The maintenance personnel will arrange to have more complex repairs done by local service shops if you request, at your expense.
Personal equipment that does not meet regulations will not be permitted.
Laundry Department
The laundry department operates from 5:00am to 1:30pm, Monday thru Friday.
When you arrive, the laundry department will mark your clothing to help ensure that it is returned to you after laundering. Anything without a name will be included in the “Lost and Found” Bulletin.
When soiled, your personal clothing is washed, dried, hung or folded, and is delivered and put into your drawers or closets daily.
You are encouraged to bring in a minimum of a 7 day supply of clothing. All clothing must be of a wash and dryable fabric.
Worn or torn clothing will be monitored and replaced as requested. Minor repairs are also done in the laundry as needed.
A supply of good, clean clothing is also on hand to replace worn, torn or beyond repair articles.
Dry Cleaning
Dry Cleaning Services are not available within the home.
Missing Clothing
As stated earlier, when you arrive, the laundry department will mark your clothing to help ensure that it is returned to you after laundering. It is very important that any clothing brought in after admission also be marked so that the laundry is able to identify who it belongs to. If you are missing an article of clothing, please let the nursing staff know so that they can attempt to locate it for you. Any clothing without a name will be included in the “Lost and Found” Bulletin.